404 Ошибка

Страница не найдена

Возможно, она устарела и была удалена или указан неправильный URL.

Personal Data Processing Policy

1. General Provisions

This personal data processing policy is drawn up in accordance with the requirements of the Federal Law of July 27, 2006. No. 152- FL “On Personal Data” and determines the procedure for processing personal data and measures to ensure the security of personal data of IP Ovsepian Emma Norayrovna (hereinafter the “Operator”).

The operator sets as his most important goal and condition for the implementation of his activities the observance of the rights and freedoms of man and citizen in the processing of his personal data, including the protection of the rights to privacy, personal and family secrets.
This Operator's policy regarding the processing of personal data (hereinafter - the Policy) applies to all information that the Operator can receive about visitors to the website http://tiffaniboats.ru

2. The main concepts used in the Policy

Automated processing of personal data - processing of personal data using computer technology;
Blocking of personal data - temporary termination of the processing of personal data (unless the processing is necessary to clarify personal data);
Website - a set of graphic and information materials, as well as computer programs and databases, ensuring their availability on the Internet at the network address http://tiffaniboats.ru;
Information system of personal data - a set of personal data contained in databases, and ensuring their processing of information technologies and technical means;
Anonymization of personal data - actions, as a result of which it is impossible to determine without the use of additional information the ownership of personal data to a specific User or other personal data subject;
Processing of personal data - any action (operation) or set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;
Operator - a state body, municipal body, legal or natural person, independently or jointly with other persons, organizing and (or) processing personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, actions (operations) committed with personal data;
Personal data - any information relating directly or indirectly to a specific or determined User of the website http://tiffaniboats.ru;
User - any visitor to the website http://tiffaniboats.ru;
Providing personal data - actions aimed at disclosing personal data to a specific person or a certain circle of persons;
Dissemination of personal data - any actions aimed at disclosing personal data to an indefinite number of persons (transfer of personal data) or acquaintance with personal data of an unlimited number of persons, including the publication of personal data in the media, placement in information and telecommunication networks or providing access to personal data in any other way;
Cross-border transfer of personal data - the transfer of personal data to the territory of a foreign state to a foreign state authority, a foreign individual or foreign legal entity;
Destruction of personal data - any actions as a result of which personal data is permanently destroyed with the inability to further restore the content of personal data in the personal data information system and (or) as a result of which material carriers of personal data are destroyed.

3. The operator may process the following personal data of the User

Surname, name, patronymic;
Email address;
Phone numbers;
The site also collects and processes anonymized data about visitors (including cookies) using Internet statistics services (Yandex Metric and Google Analytics and others).
The above data are further incorporated in the text of the Policy by the general concept of Personal Data.

4. Purpose of processing personal data

The purpose of processing the User’s personal data is to inform the User by sending emails.
The Operator also has the right to send notifications to the User about new products and services, special offers and various events. The user can always refuse to receive informational messages by sending the Operator an email to info@tiffaniboats.ru e-mail with the note “Refusal of notifications of new products and services and special offers”.
Anonymized data of Users, collected using the Internet statistics services, are used to collect information about the actions of Users on the site, improve the quality of the site and its content.

5. Legal basis for the processing of personal data

The operator processes the User’s personal data only if they are filled and / or sent by the User independently through special forms located on the site http://tiffaniboats.ru. By filling out the appropriate forms and / or sending your personal data to the Operator, the User expresses his consent to this Policy.
The operator processes anonymized data about the User if it is allowed in the settings of the User’s browser (the storage of cookies and the use of JavaScript technology are enabled).

6. The procedure for the collection, storage, transfer and other types of processing of personal data

The security of personal data processed by the Operator is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.

The operator ensures the safety of personal data and takes all possible measures to exclude access to personal data of unauthorized persons.
The User’s personal data will never, under any circumstances, be transferred to third parties, with the exception of cases related to the implementation of applicable law.
In case of inaccuracies in personal data, the User can update them independently by sending the Operator a notification to the e-mail address of the Operator info@tiffaniboats.ru marked "Updating personal data".
The term for processing personal data is unlimited. The user can at any time withdraw his consent to the processing of personal data by sending a notification to the Operator by e-mail to the e-mail address of the Operator info@tiffaniboats.ru marked "Revocation of consent to the processing of personal data."

7. Cross-border transfer of personal data

The operator, prior to the start of the cross-border transfer of personal data, is obliged to make sure that the foreign state in whose territory it is supposed to transfer personal data provides reliable protection of the rights of the subjects of personal data.
Cross-border transfer of personal data on the territory of foreign states that do not meet the above requirements can be carried out only if there is a written consent of the personal data subject to the cross-border transfer of his personal data and / or the execution of the contract to which the personal data subject is a party.

8. Final provisions

The user can get any clarification on questions of interest regarding the processing of his personal data by contacting the Operator via e-mail info@tiffaniboats.ru.
This document will reflect any changes in the policy of processing personal data by the Operator. The policy is valid indefinitely until it is replaced with a new version.
The current version of the Policy in free access is located on the Internet at http://tiffaniboats.ru.

Payment rules and payment security, information confidentiality

Payment by Bank cards is carried out through JSC "ALFA-BANK"..

VISA, MasterCard and MIR cards are accepted for payment.

Payment service via the Internet is carried out in accordance with the Rules of international payment systems Visa, MasterCard and MIR Payment system on the principles of confidentiality and security of payment, which uses the most modern methods of verification, encryption and data transmission via closed communication channels. The Bank card data is entered on the secure payment page of ALFA-BANK JSC.

On the page to enter the Bank card data, you will need to enter the Bank card data: card number, cardholder name, card validity, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for MIR). All the necessary data are printed on the card itself. The three-digit security code is the three digits on the back of the card.

Next, you will be redirected to the page of Your Bank to enter the security code that will come to you in SMS. If the security code does not come to You, you should contact the Bank that issued you the card.

Cases of refusal to make a payment:

the Credit card is not intended for making payments via the Internet, as you can find out by contacting Your Bank;
there are not enough funds to pay by credit card. You can learn more about the availability of funds on the Bank card by contacting the Bank that issued the credit card;
your credit card information is incorrect;
your credit card has expired. The validity period of the card is usually indicated on the front side of the card (this is the month and year to which the card is valid). You can learn more about the validity period of the card by contacting the Bank that issued the Credit card;

For payment by credit card and other issues related to the work of the site, you can contact the following phones: 8 (962) 685-69-69

The personal information you provide (name, address, phone, e-mail, Bank card number) is confidential and is not subject to disclosure. Your credit card information is transmitted only in encrypted form and is not stored on our Web server.

Return Policy

A cash refund is not possible for a return of a trip that had been purchased by credit card.

Return Policy governed by The Rules of international payment systems Visa, MasterCard and MIR.

The procedure for the return funds of unused services is regulated by the federal law №2300-1 “On the Protection of Consumer Rights”.

If you are unable to use rental boat service through no fault of Ours, we can offer to change triptime facility or to refund funds.

In order to obtain an exchange or refund funds in full, you must contact us at least 24 hours before the trip.
If you cancel your rental boat service less than 24 hours before its beginning, we will refund to you only 50% of the cost of trip.
If you didn't cancel your rental boat service before departure of boats, the amount paid of trip will not be refunded.

We don't be liable to bad weather conditions and we don't refund the amount paid of trip, in case of adverse weather (rain,snow,storm, fog), except, when weather conditions prohibit departure of vessels to the waters of the Neva and of the Gulf of Finland or threaten the security of the passengers.

Where a trip is cancelled or rescheduled due to circumstances beyond Our control, or due to our fault, You will be entitled to claim a refund from Us in accordance with this clause.

We don't refund the amount paid of trip, in case, when trip rout varies due to changes in water level or ban for movement on water by government organizations

To get a refund for unused trip or gift certificate, purchased on-line, please, send to e-mail info@tiffaniboats.ru the “Application for trip cancellation and refund”,and the copy of passenger’s passport (photo page) or of other identification document. The “Application for trip cancellation and refund” is sent by the company to e-mail address upon your request.

To return payment for operations performed with errors, please, send to e-mail info@tiffaniboats.ru the “Application for trip cancellation and refund”, the copy of passenger’s passport (photo page) or of other identification document and receipt(s) confirming the erroneous write off.

Refunds will only be made to the person who purchased the service of rental boat or gift certificate and, when possible, be made using the same method as was used except, where payment was made by cash.

The amount subject to refund shall be transferred within 21 working days from the date, on which the “Application for trip cancellation and refund” is received.

The refund for unused trip or gift certificate equals the price paid by you to us net of expenses for delivery, if it has been.

Delivery

We can deliver your gift certificate free of charge within the KAD.